30 Percent of Change Efforts in Organizations Really Work and Stick

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The seasons are changing! I'm reflecting on recent summer workshops I conducted about empathy in the workplace and the idea of change and how we manage constant change in our lives. At The Empathy Factor workshops in The Netherlands this summer, we talked about how about only 30 percent of change efforts in organizations really work and stick - and this percentage has remained remarkably stable over the last 20 years or so - (Hammer and Champy, 1993, HBR Beer and Nohria, 2000, McKinsey & Company survey 2008, Kotter, 2008, Senturia, et. al., 2008, The Ken Blanchard Companies, 2010, Hughes, 2010).

Why does 70 percent of change fail? Lack of connection to human needs and the needs of the "We" - the shared purpose coupled with personal meaning. Life is short and precious. Let's make work joyful, meaningful and in service of human needs. The research and evidence about this is clear - people have needs for understanding, respect, contribution - to know their views matter. Harness these from the bottom up so you can be part of the 30 percent!

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